We are committed to delivering your order accurately, in good condition, and on time.
Orders placed through the website are normally shipped to a single destination address. If you wish to ship products to different addresses, please get in touch with us at inquiry@rusticdior.com.
We make our best efforts to ship out each item in your order within 3 to 7 working days of the order. However in some cases, we may take longer, up to 10 to 15 working days, to ship the order. In the unlikely event that we are not able to ship your order completely within 20 days of the order, we shall cancel the remaining un-shipped part of the order, and send you an email informing you about the same. In such cases, your payment against the un-shipped part of the order shall be refunded, in the manner you have made the payment. We may also offer you to buy any other product of the same value against the payment already made by you.
We ship on all week days (Monday to Saturday), excluding Sundays & public holidays.
For your order to reach you in the fastest time and in good condition, we only ship through reputed courier agencies.
While we shall endeavor to ship all items in your order together, this may not always be possible due to product characteristics, or lack of availability.
INR prices are applicable only for orders placed for delivery with-in India
If you believe, that the product is not in good condition or if the packaging is tampered with / damaged, please refuse to take delivery of the package, and Mail us our Customer Care at inquiry@rusticdior.com.
The deliveries anywhere in India is generally made in 7-10 working days (except for north east which takes a little longer). Deliveries may get delayed due to uncertainties made by bad weather, strikes, holidays, incorrect shipping address etc. No penalty can be imposed on seller for this. The customer is required to co-operate with the delivery personnel and provide them with the required information, paper work and signature.
